From a live search of your website, reviews and social profiles. Correct anything wrong: your corrections are signal.
Gravity is a private mirror, not a public rating site. Anyone can be found, but only the people who run a business can score it, and your score is visible to you alone unless you choose to share it.
In the product: a code goes to your work email when the domain matches the business, connecting a tool verifies you automatically, and edge cases (no website, shared domains) get a manual route. Verification also gates the benchmark, so nobody can pollute it with businesses they don't own.
You don't need to prepare anything. Your score comes from this conversation and what's already public. Afterwards, if you want sharper numbers, you can connect data, and we'll tell you exactly what each source is and what we'd read.
Your findability is graded automatically from a live search while you answer, whichever you choose.
Two things work today, for real: your public reviews and web presence (already in), and raw files, dropped straight in: Excel, CSV, Word docs, email exports. Files are read in plain code, become your numbers on the spot, and are never kept raw, sold, or shown to anyone. Delete in one click.
Skipping is fine. Anything you don't connect, Gravity simply asks you instead, and you can connect it later from your dashboard.
You know this business better than any scorecard. Two quick ones in your own words; they shape everything Gravity writes for you. Skip them if you'd rather.
Gravity is writing your questions from what it found, so they fit how your business actually works.
Three scored today, computed in code against fixed rubrics, never decided by the AI. Two more open with the Plan. Click any one for its page.
Anything about winning, keeping or growing your customers. Answered from your audit, your answers and your data, not a template.
Evidence beats estimates. Every order book you feed in raises your confidence score and powers the monthly ledger; live connections join during the beta.
Straight back to your dashboard: your score, your fixes, your plan. Nothing to re-enter.
The full home of your customer experience: every chapter open with your real figures, re-measured monthly, and fixes tweaked when your numbers say so.
At launch, payment runs on Stripe's own hosted page, so card details never touch Gravity. In the beta there's no card at all: testers use their code and get everything free.
Starting...
Beta means we are still building this. What is wrong, what is confusing, what would you add?
Thank you. It goes straight to the people building Gravity.